TERMS & CONDITIONS

Effective Date: 5 January 2025
Last Updated: 10 January 2026
Version: 2.0

IMPORTANT: PLEASE READ CAREFULLY

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Customer", "You", "Your") and the applicable seller entity when you:

Visit our websites
Browse our products
Place an order
Use our services

By using our websites or placing an order, you agree to be bound by these Terms.

If you do not agree, please do not use our websites or purchase our products.

1. INTRODUCTION & APPLICABILITY

1.1 Websites Covered

These Terms apply to all use of:

kareeclothing.com (Global website serving India and international customers)
karee.co.uk (UK-focused website)

And to all purchases of products offered under the KAREE or Karee Clothing brand.

1.2 Who You Are Contracting With

The seller and contracting party varies based on your location:

For Customers in the United Kingdom, European Union, and Rest of World:

Seller:
Taro Designs UK Ltd (trading as "Karee Clothing")
Registered in England & Wales
Company Number: 13894733
Registered Address: 3 Maes Y Rhedyn, Bridgend, CF31 4FD, United Kingdom
Email: hello@kareeclothing.com

For Customers in India:

Seller:
Karee Clothing Private Limited
Registered Address: Door No. 560, Ground Floor, Attapallam P.O., Kumily, Idukki, Kerala – 685509, India
GSTIN: 32AAMCK2263N1Z9

Email: hello@kareeclothing.com

"Karee Clothing" is a trading name used for branding purposes only.

1.3 Language

These Terms are written in English. In case of conflict between an English version and a translation, the English version prevails (except where local law requires otherwise).

1.4 Acceptance of Terms

You accept these Terms by:

Placing an order
Creating an account
Using our website
Subscribing to our newsletter
Contacting customer service

Minors:

UK/EU/Rest of World: You must be at least 16 years old to use our services
India: You must be at least 18 years old. If under 18, you need verifiable parental consent.

2. DEFINITIONS

For clarity, the following terms have these meanings:

"We", "Us", "Our": Refers to Taro Designs UK Ltd (for UK/EU/ROW customers) or Karee Clothing Private Limited (for India customers)
"Website": kareeclothing.com and karee.co.uk
"Products": Clothing, accessories, and other items sold on our Website
"Order": Your purchase request submitted through our Website
"Contract": The legally binding agreement formed when we accept your Order
"Business Days": Monday to Friday, excluding public holidays in the UK (for UK/EU/ROW) or India (for India customers)
"DDP": Delivered Duty Paid (a shipping term meaning we pay all duties and taxes)

3. WEBSITE TERMS OF USE

3.1 General Use

Permitted Use: You may:

Browse our Website
View product information
Place orders for personal use
Download one copy of materials for personal reference

Prohibited Use: You may NOT:

Use our Website for commercial purposes without written permission
Copy, reproduce, or republish Website content
Use automated systems (bots, scrapers) to access the Website
Attempt to hack, interfere with, or disrupt our systems
Frame or embed our Website on another site
Use our Website to transmit viruses or malicious code
Impersonate us or misrepresent your affiliation with us
Submit false or fraudulent orders

Consequences of Violation:

We may suspend or terminate your account
We may refuse future orders
We may pursue legal action
We may report to authorities if criminal activity suspected

3.2 Accuracy of Information

Website Content:

Product descriptions, images, and prices are provided for general information
We make reasonable efforts to ensure accuracy but cannot guarantee it
Colors may vary due to screen settings
Product specifications may change without notice
Stock availability is not guaranteed in real-time

No Warranty: We do not warrant that:

The Website will be uninterrupted or error-free
Defects will be corrected
The Website is virus-free or secure
Information is complete, accurate, or up-to-date

Your Responsibility:

Verify critical information before ordering
Use antivirus software
Report errors or inaccuracies to contact@kareeclothing.com

3.3 Intellectual Property Rights

Ownership: All content on our Website is owned by or licensed to us, including:

Karee Clothing brand name and logo
Product designs and patterns
Photographs and images
Website design and layout
Text, graphics, videos
Software and code
Trademarks and trade dress

Your Rights:

You may view and print content for personal use only
You may NOT reproduce, modify, distribute, or commercially exploit our content
You may NOT remove copyright notices or trademarks

License Grant: We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal shopping purposes only.

Infringement: If you believe your copyright has been infringed, contact us at contact@kareeclothing.com with:

Description of copyrighted work
Location of infringing content
Your contact information
Statement of good faith belief
Statement of accuracy under penalty of perjury

3.4 User-Generated Content

Reviews, Comments, Photos: If you submit reviews, comments, photos, or other content ("User Content"), you:

Grant us a worldwide, non-exclusive, royalty-free, perpetual, transferable license to use, display, reproduce, modify, and distribute your User Content
Confirm you own the rights to the User Content or have permission to submit it
Agree not to submit content that is unlawful, defamatory, obscene, harassing, or infringes third-party rights
Understand we may remove any User Content at our discretion

We reserve the right to:

Moderate, edit, or remove User Content
Use User Content in marketing materials
Not publish submitted content

You retain ownership of your User Content but grant us the license above.

3.5 Links to Third-Party Websites

External Links:

Our Website may contain links to third-party websites (payment processors, social media, shipping trackers)
We are NOT responsible for third-party content, privacy practices, or services
Use of third-party sites is at your own risk
Linking does NOT imply endorsement

3.6 Privacy & Data Protection

Your personal data is processed in accordance with:

Our Privacy Policy (see separate document)
UK General Data Protection Regulation (UK GDPR) - for UK/EU customers
Digital Personal Data Protection Act 2023 (DPDP Act) - for India customers

Key Points:

We collect data to process orders and improve services
We do not sell your personal data
You have rights to access, correct, and delete your data
See full Privacy Policy at: [INSERT LINK]

3.7 Cookies

We use cookies and similar tracking technologies. See our Cookie Policy (part of Privacy Policy) for details.

By using our Website, you consent to our use of cookies as described in our Cookie Policy.

You can manage cookies through your browser settings, but some Website features may not function properly if you disable cookies.

3.8 Account Registration

Creating an Account:

You may create an account for faster checkout and order tracking
You must provide accurate information
You are responsible for maintaining account security
You must notify us immediately of unauthorized access

Account Termination:

We may suspend or terminate accounts for Terms violations
You may delete your account by contacting us
Deletion does not affect completed orders or legal obligations

3.9 Unsolicited Submissions

Ideas, Feedback, Suggestions: If you submit unsolicited ideas, designs, or suggestions to us, you agree that:

We may use them freely without compensation
They become our property
You waive any claims of confidentiality or intellectual property

Why: This protects us from claims that we "stole" ideas we may have independently developed.

4. PRODUCT ORDERING & SALES TERMS

4.1 Order Process

How to Order:

Browse products on our Website
Add items to shopping cart
Review cart and proceed to checkout
Provide delivery and payment information
Review order summary
Click "Place Order" or "Complete Purchase"

Order Submission = Offer: When you place an order, you are making an offer to purchase products subject to these Terms.

Order Acceptance:

We accept your offer by sending an Order Confirmation email
A binding contract is formed when we dispatch your order
We reserve the right to decline orders before dispatch

Order Confirmation Email: You will receive an email confirming:

Order number
Items ordered
Prices
Delivery address
Estimated delivery date

Dispatch Confirmation Email: You will receive a separate email when your order is shipped, including:

Tracking number
Carrier information
Expected delivery date

4.2 Eligibility to Order

Age Requirements:

UK/EU/Rest of World: Minimum 16 years old
India: Minimum 18 years old (or with verifiable parental consent)

Other Requirements:

Valid delivery address
Valid payment method
Compliance with these Terms

We may refuse orders if:

Payment authorisation fails
Address is incomplete or undeliverable
Order appears fraudulent
Customer has history of payment disputes or returns abuse
Stock is unavailable
Pricing error detected

4.3 Product Descriptions

Information Provided:

Product name and SKU
Size options
Color options
Fabric composition
Care instructions
Price
Product images

Important Notes:

Images are for illustration purposes only
Actual colors may vary slightly due to screen settings, lighting, photography
Fabric patterns (e.g., prints) may vary in placement on garment
Slight variations in measurements (±1-2 cm) are normal
Handcrafted items may have minor imperfections (these are not defects)

Size Charts:

We provide detailed size charts for most products
Measurements are approximate
Check size chart before ordering
Contact us if unsure: contact@kareeclothing.com

Product Availability:

Stock levels are indicative only
We reserve the right to cancel orders if stock runs out after order placement
Discontinued products may be removed without notice

4.4 Pricing & Payment

4.4.1 Currency & Display

Dynamic Pricing:

Prices display in the currency appropriate to your region:
- UK customers: GBP (£)
- EU customers: EUR (€) or GBP (£)
- India customers: INR (₹)
- Rest of World: USD ($) or GBP (£)

Inclusive of:

Product price
Applicable taxes (VAT for UK/EU, GST for India)
Shipping costs (displayed at checkout)

Exchange Rates:

If paying in a different currency than displayed, your bank's exchange rate applies
We are not responsible for exchange rate fluctuations or bank conversion fees

4.4.2 Taxes

UK/EU Customers:

Prices include UK VAT (20%) where applicable
Exports outside UK may be zero-rated for VAT
You may be responsible for import duties in your country (if not DDP)

India Customers:

Prices include Indian GST as applicable
For DDP shipments from UK, customs duties are prepaid by us (no extra charges at delivery)

Rest of World:

Prices may or may not include local taxes depending on your country
You may be responsible for import duties, customs fees, or taxes upon delivery (if not DDP)
Check with your local customs authority

4.4.3 Payment Methods

Accepted Methods:

Credit/Debit Cards (Visa, Mastercard, American Express)
PayPal
Apple Pay
Google Pay
Razorpay (India customers)
Bank Transfer (by arrangement only)

Payment Processing:

UK/EU/ROW customers: Payments processed by Taro Designs UK Ltd via Stripe, PayPal, or other UK-based processors
India customers: Payments processed by Karee Clothing Private Limited via Razorpay or other India-based processors

Payment Security:

We do NOT store your full credit card details
Payments are processed by PCI-DSS compliant processors
We use SSL encryption for secure transmission

Payment Authorisation:

Payment is authorised at checkout
Funds are captured when order is dispatched
Pre-authorisation may appear on your statement before dispatch

Payment Failures:

Orders will not be processed if payment fails
You will be notified by email
You may update payment method and retry

Fraudulent Payments:

We use fraud detection systems
Suspicious orders may be flagged and require verification
We may request ID, proof of address, or contact you by phone
We reserve the right to cancel orders suspected of fraud

4.4.4 Pricing Errors

If we discover a pricing error:

We will contact you before dispatch
You may:
- Accept the correct price and proceed, OR
- Cancel the order for a full refund

We are NOT obligated to honor incorrectly priced products.

Common pricing errors include:

Missing decimal point (e.g., £5 instead of £50)
Currency errors
System glitches
Promotional code stacking errors

4.5 Promotional Codes & Discounts

Use of Codes:

Enter promotional codes at checkout
Codes are case-sensitive
One code per order (unless stated otherwise)
Codes may have expiry dates, minimum order values, or product exclusions

Code Abuse:

Creating multiple accounts to reuse single-use codes is prohibited
Selling or transferring codes is prohibited
We may cancel orders using fraudulently obtained codes

Discounts:

Sale prices are as marked on the Website
Discounts apply to product price only (not shipping, unless stated)
We reserve the right to end promotions at any time

5. SHIPPING & DELIVERY

5.1 Delivery Locations

We deliver to:

United Kingdom (all addresses including Northern Ireland, Scottish Highlands, islands - may incur surcharges)
India (all serviceable pin codes)
European Union (all member states)
Select international countries (check at checkout)

We do NOT deliver to:

P.O. Boxes (except where explicitly allowed)
Military addresses (APO/FPO)
Countries under trade sanctions
Certain remote islands or territories (will be indicated at checkout)

5.2 Delivery Timeframes

Estimated delivery times from dispatch:

Region	Standard Delivery	Express Delivery (if available)
UK	2-5 business days	1-2 business days
India	7-14 business days	5-10 business days
EU	5-10 business days	3-5 business days
Rest of World	7-14 business days	5-10 business days

Important Notes:

Timeframes are estimates only, NOT guarantees
Delays may occur due to customs, weather, carrier issues, high-demand periods (e.g., Diwali, Christmas)
Processing time (1-3 business days) is additional
Delivery to remote areas may take longer

We are NOT liable for delivery delays beyond our reasonable control.

5.3 Shipping Costs

Calculated at checkout based on:

Destination country
Order weight/value
Delivery speed (standard vs. express)

Free Shipping Offers:

May apply for orders above certain thresholds (e.g., UK orders over £50)
Promotional terms apply (check Website for current offers)
Free shipping usually applies to standard delivery only

5.4 International Delivery - DDP Model (India & Select Countries)

Delivered Duty Paid (DDP) Explained:

For customers in India and select other countries, we use a DDP (Delivered Duty Paid) shipping model:

✅ We pay:

All import customs duties
All taxes (GST, VAT, etc.)
Customs clearance fees
Brokerage fees

✅ You pay:

Product price
Shipping fee (if applicable)
NO additional charges at delivery

How DDP Works for India:

Bulk Shipment:
- We may consolidate multiple India orders into one bulk shipment for efficiency
- Shipped from UK to India warehouse
Customs Clearance:
- We clear customs and pay all duties/GST on behalf of all customers in the bulk shipment
- Goods are imported under Taro Designs UK Ltd / Karee Clothing Private Limited
Local Distribution:
- After customs clearance, Karee Clothing Private Limited receives the goods
- Individual orders are then packaged and dispatched to customers within India
- Delivered by local couriers (BlueDart, DTDC, Delhivery, etc.)
What This Means for You:
- Faster delivery (no individual customs delays)
- No surprise charges at delivery
- Environmentally efficient (fewer flights)

CRITICAL: Refused Delivery Under DDP

Because we prepay duties and taxes, you MUST accept delivery.

If you refuse delivery or ask courier to "Return to Sender":

We lose the prepaid customs duties and GST (non-refundable from government)
Return shipping costs apply
Your refund will be reduced by: Duties + GST + Clearance Fees + Return Shipping

What to do instead:

Accept the delivery (even if you're unsure)
Inspect the items at home
Request a return within 7 days if needed (following our Returns Policy)

Exception: You may refuse delivery if packaging is visibly damaged or courier behaves inappropriately. Contact us immediately in such cases.

5.5 Delivery Process

Carrier Responsibility:

Once handed to carrier, delivery is their responsibility
We work with reputable carriers but cannot control their operations

Tracking:

You will receive a tracking number by email once order ships
Track via carrier website or tracking link provided

Delivery Attempts:

Carriers typically make 2-3 delivery attempts
If delivery fails, item may be returned to sender
Check tracking for re-delivery options or pickup location

Signature Required:

Some shipments (high-value, international) may require signature
If no one is available, carrier will leave a notice with pickup/re-delivery instructions

Safe Place / Neighbour Delivery:

You may authorize carrier to leave at safe place or with neighbor (at your risk)
We are not liable for theft or damage after delivery to authorized location

Incorrect Address:

You are responsible for providing a complete, accurate delivery address
We are not liable for failed deliveries due to incorrect addresses
Re-delivery fees may apply if address correction required

5.6 Failed Deliveries & Unclaimed Packages

If you do not collect your package:

It will be returned to sender after carrier's hold period (typically 7-14 days)
You may be charged for return shipping costs
Original shipping fee is non-refundable
Refund (minus shipping costs) will be issued once package returns to us

Abandoned Orders: If you ignore delivery attempts and do not contact us or carrier, we may treat the order as abandoned and retain payment to cover our losses.

5.7 Customs Inspections

For international shipments (even DDP):

Customs authorities may open and inspect packages
We cannot prevent this
If customs damages packaging, this is beyond our control
If product itself is damaged by customs, contact us with proof (customs inspection notice)

6. RETURNS, REFUNDS & CANCELLATIONS

For full details, see our separate Returns & Refund Policy.

Quick Summary:

6.1 UK & EU Customers

✅ Statutory Rights:

14 days to notify us of cancellation (from receipt of goods)
Additional 14 days to return (28 days total from receipt)
Full refund including standard delivery cost (if you paid for it)
You pay return shipping (unless item is faulty)

✅ Conditions:

Item must be in resalable condition (substantially unused)
Tags must be attached
Refund may be reduced if item excessively handled or damaged

6.2 India Customers

✅ Voluntary 7-Day Policy:

7 days from delivery to request return
Strict eligibility criteria (completely unworn, all tags intact, photo pre-approval required)
You pay return shipping
Refund after inspection (product price only, shipping non-refundable)

India-specific requirements:

Email photos before shipping return
Wait for Return Authorization Number (RAN)
Items shipped without approval will be rejected

6.3 Rest of World Customers

✅ 7-Day Voluntary Policy:

Same as India (7 days, strict criteria, customer pays return shipping)

6.4 Non-Returnable Items (All Customers)

❌ The following are FINAL SALE:

Underwear (bras, panties, shapewear)
Swimwear
Pierced earrings
Beauty/cosmetics
Items marked "Final Sale"
Gift cards
Customized/personalized items

6.5 Defective or Wrong Items

✅ We will replace or refund if:

Item arrives damaged
Item is defective (manufacturing fault)
Wrong item sent

Process:

Email returns@kareeclothing.com (UK/EU/ROW) or returns.india@kareeclothing.com (India)
Within 7 days (India) or 14 days (UK/EU/ROW) of delivery
Include photos of defect/damage
We provide prepaid return label OR replacement

6.6 Pre-Dispatch Cancellations

Before order is dispatched:

Contact us ASAP at contact@kareeclothing.com
If not yet shipped, we will cancel and refund fully
If already shipped, standard return process applies

After dispatch:

You cannot cancel
Standard return process applies once delivered

7. WARRANTIES & LIABILITY

7.1 Statutory Consumer Rights

Nothing in these Terms affects your statutory rights, including:

UK/EU Customers:

Consumer Rights Act 2015 (UK)
Consumer Rights Directive 2011/83/EU
Goods must be as described, fit for purpose, of satisfactory quality
Right to repair, replacement, or refund for faulty goods (within 6 years UK, 2 years EU)

India Customers:

Consumer Protection Act 2019
Sale of Goods Act 1930
Right to replacement or refund for defective goods
Right to file consumer complaint

Rest of World: You retain all consumer rights granted by your local laws.

7.2 Product Warranties

Implied Warranties: We warrant that products:

Conform to descriptions on our Website
Are free from manufacturing defects
Are fit for their intended purpose

Warranty Period:

6 months from delivery (unless local law provides longer period)

Warranty Claims: Email contact@kareeclothing.com with:

Order number
Photos of defect
Description of issue

Warranty Does NOT Cover:

Normal wear and tear
Damage from misuse, abuse, or neglect
Alterations or modifications
Improper care (e.g., washing at wrong temperature)
Accidental damage
Color fading from excessive sun exposure

7.3 Limitation of Liability

To the maximum extent permitted by law:

We are NOT liable for:

Indirect, consequential, or incidental losses (e.g., loss of profits, business, data)
Losses arising from your breach of these Terms
Losses caused by third parties (carriers, payment processors, etc.)
Delays due to events beyond our reasonable control (see Section 7.5)
Minor color variations or size discrepancies
Website downtime or errors

Our maximum liability to you is limited to:

The amount you paid for the product(s) in question, OR
£100 / ₹10,000 (whichever is lower)

Exceptions (we remain liable for):

Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Breach of statutory rights that cannot be excluded by law
Defective products under Consumer Protection Act (UK/India)

7.4 Your Responsibilities

You are responsible for:

Providing accurate order information
Ensuring delivery address is correct and accessible
Checking goods upon delivery
Following care instructions for products
Notifying us promptly of defects or issues
Complying with these Terms

7.5 Force Majeure

We are not liable for failure to perform our obligations due to events beyond our reasonable control, including:

Natural disasters (floods, earthquakes, fires, storms)
War, terrorism, riots, civil unrest
Government actions, laws, regulations
Strikes, labor disputes
Pandemics, epidemics
Supplier failures
Power outages, internet failures
Carrier/logistics disruptions
Customs delays or blockages

In such events:

Our obligations are suspended for the duration
We will notify you as soon as reasonably possible
We will resume performance when the event ends
If delay exceeds 30 days, either party may cancel the order for a refund

8. INTELLECTUAL PROPERTY & RESTRICTIONS

8.1 Trademarks

The following are trademarks owned by us:

KAREE
Karee Clothing

You may NOT:

Use our trademarks in business names, domain names, social media handles, or product listings
Create products using our trademarks
Imply affiliation or endorsement without written permission

8.2 Product Designs

Our clothing designs are protected by:

Copyright (artistic works)
Design rights (registered or unregistered)
Potentially patents or trade dress

Counterfeiting & Imitation:

Creating knockoffs or replicas of our designs is illegal
Selling counterfeit Karee products is illegal
We will pursue legal action against counterfeiters

If you discover counterfeit products: Please report to contact@kareeclothing.com with details.

8.3 Website Content

All Website content is protected by copyright:

Product photos
Descriptions
Blog posts
Videos
Graphics

You may NOT:

Use our images on your own website/social media for commercial purposes
Copy descriptions for resale purposes
Scrape or download bulk content

Limited Permission:

You may share product images on personal social media with proper attribution (@kareeclothing, link to our site)
You may review our products using our images (fair use)

9. DATA PROTECTION & PRIVACY

9.1 How We Use Your Data

We collect and process personal data to:

Process and fulfill orders
Communicate with you
Provide customer service
Send marketing (with your consent)
Improve our services
Prevent fraud
Comply with legal obligations

Full details in our Privacy Policy: https://www.kareeclothing.com/pages/privacy-policy

9.2 Your Rights

UK/EU Customers (GDPR):

Right to access your data
Right to rectify inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to marketing
Right to withdraw consent

India Customers (DPDP Act):

Right to access
Right to correction
Right to erasure
Right to grievance redressal
Right to nominate

Contact for privacy matters:

UK/EU/ROW: privacy@kareeclothing.com
India: privacy@kareeclothing.com

9.3 Marketing Communications

Email/SMS Marketing:

We will only send marketing with your consent (opt-in)
You can unsubscribe anytime (link in every email)
India SMS marketing complies with TRAI DND regulations

How to opt-out:

Click "Unsubscribe" in emails
Reply STOP to SMS
Email privacy@kareeclothing.com
Adjust preferences in your account settings

10. PROHIBITED ACTIVITIES

You agree NOT to:

❌ Resell our products commercially without written authorization (this includes marketplace sellers on Amazon, Flipkart, eBay, etc.)
❌ Bulk purchase for commercial resale
❌ Use bots or automated systems to purchase limited-edition items
❌ Submit fraudulent orders or payment disputes (chargebacks) without valid reason
❌ Abuse our returns policy (e.g., wearing items to events then returning)
❌ Create multiple accounts to abuse promotions
❌ Harass, threaten, or abuse our staff
❌ Reverse engineer, decompile, or hack our Website
❌ Use our Website to transmit malware or engage in illegal activity

Consequences:

Account suspension or termination
Refusal of future orders
Legal action
Reporting to authorities

11. DISPUTE RESOLUTION

11.1 Complaints Process

Step 1: Contact Customer Service Email: contact@kareeclothing.com (UK/EU/ROW) or hello@kareeclothing.com (India)

Step 2: Escalate to Management If unsatisfied, request escalation to supervisor/manager

Step 3: Formal Complaint Email: admin@kareeclothing.com with:

Order number
Nature of complaint
Resolution sought
Previous correspondence

We will respond within 7 business days.

11.2 Alternative Dispute Resolution (ADR)

UK/EU Customers:

Online Dispute Resolution (ODR): European Commission ODR platform: https://ec.europa.eu/consumers/odr

Alternative Dispute Resolution Entity: [INSERT IF YOU SUBSCRIBE TO AN ADR SCHEME, e.g., Retail ADR]

Small Claims Court: For claims under £10,000 (UK) or equivalent (EU), you may use small claims procedures.

India Customers:

Consumer Forum: You may file a complaint with:

District Consumer Disputes Redressal Commission (claims up to ₹1 crore)
State Consumer Disputes Redressal Commission (₹1 crore to ₹10 crore)
National Consumer Disputes Redressal Commission (above ₹10 crore)

Grievance Officer (India): Email: grievance.india@kareeclothing.com
Response time: 72 hours acknowledgment, 30 days resolution

Rest of World: Check your local consumer protection agency or ombudsman service.

11.3 Governing Law & Jurisdiction

UK/EU/Rest of World Customers:

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where:

Your local consumer protection laws provide greater rights, OR
Mandatory local law requires disputes to be heard in your country

India Customers:

These Terms are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Idukki, Kerala, India.

Arbitration (Optional): Parties may agree to binding arbitration under [Indian Arbitration & Conciliation Act 1996] or [UK Arbitration Act 1996] as alternative to court proceedings.

12. GENERAL PROVISIONS

12.1 Entire Agreement

These Terms, together with our Privacy Policy and Returns & Refund Policy, constitute the entire agreement between you and us regarding use of our Website and purchase of products.

12.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

12.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by us.

12.4 Assignment

You may NOT:

Transfer or assign your rights or obligations under these Terms

We may:

Assign or transfer our rights and obligations to another entity (e.g., in case of business sale or merger)
We will notify you if this occurs

12.5 Headings

Section headings are for convenience only and do not affect interpretation of these Terms.

12.6 Third-Party Rights

These Terms are between you and us only. No third party has rights to enforce any provision (except as required by law).

12.7 Relationship

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us.

12.8 Notices

Notices to You:

We may send notices by email to the address you provided
Notices are deemed received 24 hours after sending (email) or upon delivery (post)

Notices to Us: Send to:

UK/EU/ROW: contact@kareeclothing.com or by post to 3 Maes Y Rhedyn, Bridgend, CF31 4FD, UK
India: contact.india@kareeclothing.com or by post to Door No. 560, Attapallam P.O., Kumily, Idukki, Kerala – 685509, India

13. CHANGES TO THESE TERMS

13.1 Right to Modify

We reserve the right to modify these Terms at any time.

When we make changes:

We will update the "Last Updated" date at the top
Material changes will be notified via:
- Email to registered customers
- Prominent notice on Website homepage
- Pop-up notification on your next visit

Your Continued Use = Acceptance: If you continue to use our Website or place orders after changes, you accept the updated Terms.

Orders Already Placed: Changes do not affect orders already placed and confirmed before the change.

13.2 Version History

Previous versions of these Terms are available upon request at contact@kareeclothing.com.

14. CONTACT INFORMATION

14.1 Customer Service

UK/EU/Rest of World:
Email: contact@kareeclothing.com
Phone: +447597033000
Hours: Monday-Friday, 9 AM - 5 PM GMT

India:
Email: contact.india@kareeclothing.com
Phone: +919447208346
WhatsApp: +919447208346
Hours: Monday-Saturday, 10 AM - 6 PM IST

14.2 Returns & Refunds

UK/EU/Rest of World:
Email: returns@kareeclothing.com

India:
Email: returns@kareeclothing.com

14.3 Privacy & Data Protection

UK/EU/Rest of World:
Email: privacy@kareeclothing.com

India:
Email: privacy@kareeclothing.com
Data Protection Officer: dpo.india@kareeclothing.com
Grievance Officer: grievance.india@kareeclothing.com

14.4 Press & Media Inquiries

Email: admin@kareeclothing.com

14.5 Business Partnerships & Wholesale

Email: admin@kareeclothing.com

14.6 Registered Offices

Taro Designs UK Ltd:
3 Maes Y Rhedyn, Bridgend, CF31 4FD, United Kingdom
Company Number: 13894733

Karee Clothing Private Limited:
Door No. 560, Ground Floor, Attapallam P.O., Kumily, Idukki, Kerala – 685509, India

15. ACKNOWLEDGMENT

By using our Website or placing an order, you acknowledge that:

✅ You have read and understood these Terms & Conditions
✅ You agree to be bound by these Terms
✅ You are of legal age to enter into a binding contract (16+ for UK/EU, 18+ for India)
✅ You have read our Privacy Policy and Returns & Refund Policy
✅ You consent to the collection and use of your personal data as described
✅ For India DDP orders: You understand you must accept delivery and cannot refuse packages

If you do not agree with any part of these Terms, please do not use our Website or purchase our products.

END OF TERMS & CONDITIONS

Document Control:

Version: 2.0
Effective Date: 5 January 2025
Last Updated: 10 January 2026
Next Review Date: 5 July 2027
Approved by: Legal/Compliance Team
Document Owner: Legal Department

For the latest version of these Terms & Conditions, please visit:
https://kareeclothing.com/terms-and-conditions
https://karee.co.uk/terms-and-conditions

ADDITIONAL DOCUMENTS YOU SHOULD READ:

📄 Privacy Policy: https://www.kareeclothing.com/pages/privacy-policy
📄 Returns & Refund Policy: https://www.kareeclothing.com/pages/return-refund
📄 Cookie Policy: https://www.kareeclothing.com/pages/cookies-notice
📄 Size Guide: https://www.kareeclothing.com/pages/size-guide
📄 Shipping Information: https://www.kareeclothing.com/pages/shipping-handling